Frequently Asked Questions

Rain checks are issued if the Waterpark is closed due to inclement weather before 5 PM. No rainchecks are issued after 5 PM.

Yes, a nanny pass is only valid when accompanied by the person on the membership. It is not valid on its own.

Yes. Please call 724-779-4FUN (4386) ext. 1021 for information and we will help you plan a terrific event. We request a minimum two week notice.

The instructor/student ratio is one instructor for every 6 students for Levels 1-3; and one instructor for every 8 students in Levels 4 and up.

Yes! However, if you are not a member, you will be asked to pay the additional person fee. Discounted Party Admission valid for the entire day. 

If a participant withdraws or cancels seven or more days before the party, a refund will be issued. A $5.00 processing fee will be charged. If the participant withdraws or cancels between 48 hours and seven days prior to the party, a credit will be placed on the family account. If the Waterpark is closed due to weather, a full refund will be issued, or an alternative date may be reserved.

Yes, you may bring your own birthday cake. A dessert package is available through the concession stand. Pre-order is required.

Yes. Additional guests will be charged at the discounted party rate. No charge will apply to additional guests who are also members.

Yes. Guest passes are available for members at a discounted rate and can be purchased the day of your visit at the entrance.

Guests do not have to be residents, but they must be a guest of a member.

Yes, non-residents may buy a membership.

Yes. Gates open to non-members at 11:30 AM.

Guests are encouraged to bring their own chairs to help with sanitation efforts. A small number of deck chairs are available.

If the Waterpark is at capacity, both members and residents must wait for someone to exit before they can enter. Priority order is as follows: Members, Residents, Non-Residents

Yes. Lines will be split into members and daily admission.

After 11:30 AM, members and residents will have equal access to admittance.

No outside food is permitted. Lunch box sized cooler bags are permitted. The concession stand will have limited food offerings available.

Morning lap swims follow our swim lesson schedule. Monday - Thursday and Saturday, June 12 - August 3. From 8:30 to 10:30 with $3 fee. 

Weather permitting, Noodle Nights will continue every Friday evening. Please bring your own noodle.

Yes. More details here.

Yes, on a limited basis. Deck rental may only be done the day of. Please check with our guest services staff at entrance for availability. 

 Yes! We offer private and group lessons for levels 1, 2, 3, 4, 5/6, preschool, and parent/child classes, and members receive a membership discount! Visit our Aquatics Programs page for details and online registration

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Yes. Both daily admissions and seasonal memberships are available.