Water Quality

For decades, we’ve placed significant emphasis on water quality.

That mission never stops, and the results of state mandated water tests for 2020, included here, confirm that the processes are working. 

In short, our water is excellent.  2020 Water Quality Report

We continue completing projects that not only ensure that quality, but also stand to keep our system functioning at a high level for years to come.

2020 Water Quality Report Opens in new window

Last year, we completed piping and valve replacement projects at two of our three water storage tanks, which addressed several issues. First, we reconfigured the piping to allow the tank to fill and drain more efficiently. This allows operations staff to monitor the time it takes to change the water in the tank. The goal is to minimize the age of the water so, in other words, it doesn’t become stale.  

Second, we replaced older valves which would not seal properly, which caused water to enter the tank when operators were initiating a draw down cycle.  

In conjunction with the valve replacement project, and as part of our preventive maintenance program, both tanks were inspected to determine their overall condition and to establish a timeline when future maintenance will be required. 

Elsewhere, we completed our tri-annual lead and copper sampling. As expected, the results were excellent. 

We take the responsibility of providing you with safe, clean water very seriously, and we are always looking for ways to make sure the quality of our water stays at the level you have come to expect.

Thanks for giving us that opportunity.
Cranberry Township Board of Supervisors. 

Review Water Quality Reports from past years

We are always available to assist you with concerns about your water supply. For any questions relating to your drinking water, call Michael Sedon, Cranberry Township Manager, Plant Operations, Ph: 724-776-4806 x 1300. Printed copies of this report are available upon request from our Customer Service Center.

Dependable Water from the Tap 

Cranberry Township’s drinking water is safe and meets all federal Environmental Protection Agency (EPA) and state Pennsylvania Department of Environmental Protection (DEP) safety standards. 

If you have aquariums or special health concerns, please consider taking extra precautions such as

  • Customers using tap water for at-home kidney dialysis should consult with their doctor to determine if any changes are necessary in their residual disinfectant neutralization procedures. 
  • Customers using the water for aquariums should monitor both free and combined chlorine residuals.

drinking waterHow do I know our drinking water is safe?

We work to ensure that our treatment plant is producing water in compliance with all existing regulations and that we’re positioned to address forthcoming regulations. Starting in 2000, there has been significant improvement in water quality due to replacing the disinfectant-free chlorine with chloramine. This change resulted in significant reductions in disinfection byproduct formation.

What is the disinfectant switch?

  • Between June and November, the West View Water Authority switches to chloramines as the disinfectant to treat drinking water. It is formed by mixing chlorine with a small amount of ammonia. Chloramine has been used by water systems for almost 90 years and over 68 million Americans receive drinking water treated with chloramines. More about chloramines
  • Between November and June, the West View Water Authority switches from chloramines to free chlorine for the disinfection of drinking water. Free chlorine is a stronger and faster-acting disinfectant. Customers may notice a slight difference in the taste and odor of their drinking water while chlorine is in use.

My water appears white, cloudy, or milky-colored or has air bubbles and seems to fizz. What should I do?

It is not uncommon to see this trend in the winter months. Most likely, this is air in the line and is no cause for alarm. If you run your water for a short time, it should clear. Here are some other possible explanations:

A shut down of water mains or low main pressure. Air bubbles may be present in water after there has been a break or draining of a water main. 

Water can absorb more air at higher water pressures. When this water that is under pressure experiences a reduction in pressure (when water leaves a spigot to fill a glass) it releases air bubbles and that results in a milky appearance.

Temperature changes.  Cold water can hold greater amounts of air than warm water. Therefore, air is released upon warming cold water saturated with air. The air released is the form of small air bubbles, which gives the water a milky or carbonated appearance.

Hot water tank malfunction or when thermostat is set higher than 140 F. Water releases air bubbles when heated. For this reason hot water usually contains some air bubbles. This condition is most noticeable in the winter months. It is also noticeable in the first water drawn from a hot water tank after the tank has been idle overnight.

Warming of cold water lines.  Cold water lines in basements, above the ground or attached to sides of buildings when warmed by internal home heat or exposed to the sun. 

Zinc  can be dissolved from galvanized piping and form bluish -white deposits in water. Since distribution piping is not made of zinc, this usually is caused by galvanized pipes within the residence. Restaurants are sometimes the source of milky water caused by zinc where water passes through coils of galvanized pipe surrounded by ice. If you still feel there is a concern, please contact us at  Ph: 724-776-4806. 

My water has a reddish and/or rusty tint. I have a discolored load of laundry. What can I do?

Each year, we conduct an annual hydrant flushing program. This is routine maintenance to flush sediment from the water system, check the fire hydrant operation, and test chlorine levels in the water lines. Discolored water and fluctuations in water line pressure are normal during flushing. The reddish tint is caused by the fast flowing water stirring up the iron oxide sediments from the water distribution piping.  If you run your water for a short time, it should clear. Customers should delay washing laundry when discolored water is present.  However, if a load of laundry is discolored, keep the clothes wet. When the water runs clear, rewash the wet clothes along with your detergent and stain remover and rewash according to clothing label directions.  If you still feel there is a concern, please contact us at Ph: 724-776-4806.